Responsible Gaming
Gaming Should Be Entertainment
At Captain Cooks Casino, we believe gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and set realistic expectations about your gaming experience.
Age Verification
Captain Cooks Casino is available only to individuals who are 18 years of age or older, or the legal age of majority in their province or territory in Canada, whichever is greater. We are committed to preventing underage gambling and take verification seriously.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming habits, it may be time to seek help:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or lying about the time and money spent
- Gambling with money intended for bills, rent, or other essential expenses
- Borrowing money or going into debt to finance gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting family, work, or other responsibilities due to gambling
- Failed attempts to stop or reduce your gambling
- Using gambling as an escape from problems or negative emotions
Self-Help Tools
Captain Cooks Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific timeframe
- Loss Limits: Establish a ceiling on how much you're willing to lose in a session
- Reality Checks: Receive periodic reminders during play sessions about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Time-Out: Take a break from gaming for a specified period
We encourage you to use these tools proactively to maintain healthy gaming habits.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available:
- Responsible Gambling Council: www.responsiblegambling.org — Information and resources for Canadian players
- Gamblers Anonymous Canada: Peer support meetings available across the country
- Problem Gambling Institute of Ontario: Specialized treatment and counseling services
- Canadian Foundation for Addiction Research: Evidence-based information and support
International Support Resources
Additional support organizations available internationally:
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- National Council on Problem Gambling (US): www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Speaking with a counselor or calling a support hotline is confidential and free. There is no shame in asking for assistance — many people have successfully addressed problem gambling with proper support.
Remember: Gambling should remain a form of entertainment. If it has become a concern, support is just a phone call or click away.